August UPDATE–COVID and OUR OPERATIONS

August, 2020

Dear True North Granola Valued Customers,

It’s August! We continue to learn how to live, how to connect with others, and how to manage a business in this Pandemic Year! Some restrictions have been relaxed, just few enough to remind us that Covid-19 is still with us.  That’s good. We need to remind ourselves every day of the danger of this virus. Hopefully a proven vaccine will protect us to some degree, although we believe this virus is here to stay. Our family life continues, from a distance, and this distance is our greatest sadness right now.  Everyone is healthy, both in work and family, and for that we remain inordinately grateful. We are fortunate to experience many reasons to be happy, and will focus on that and not what we have lost. We hope this is true for our wonderful customers.  

Unfortunately, we will not be vending at any events this year, including our own Farmers’ Markets or any of the other trade shows/craft shows we have become accustomed to attending. We do provide curbside pickup at our shop for any customers who live in our region, and have enjoyed receiving many orders this way. If you live near our Farmers’ Market, we will have curbside available there, too.

While we had been able to bring back some customer favorites such as Ginger, Choco and First Date granolas for a short period of time, we will be slowing down the baking of these again in August due to baking capacity. If you have a subscription for one of these flavors, it will be available, and if you yearn for one of them, let us know and we’ll see what we can do.  Our mainstays—Go Nuts, Granola Blues, Maple Vanilla and Nutty No Grainer Original and Mediterranean, will continue to be available.

            Check out our newest website page, https://truenorthgranola.com/products/granola/healthy-snacks-sweets/, in which we feature all of our healthy snack items.

            Thank you for your continuing orders and thank you for your amazing reviews.  Everyone one of your reviews is on our website, and we make it a priority to respond to each of you as they come in. They are so much fun for us to read.

We are still offering our Subscription Program which decreases your cost for each shipment, and lets us do the work each time, rather than you. Set it up one time, and we do the rest.

And, you can continue to purchase other products, such as our Granola Cookie Mix, our Muesli, and our Just Fruit! snacks, and our pure Gluten-Free Oats.

We are happy to be able to remain operational, but still have a skeletal staff, each working alone in order to protect one another from the potential of infection. We greatly appreciate your understanding.

We apologize for the inconvenience many of you may experience. At the same time, we, like you, are discovering that creative approaches to our personal and work lives are needed more then ever. In fact, check out our newest option, as a gift for yourself or someone who is dear to you, our Breakfast Bundle!

We will continue to notify you of changes to our business.

With gratitude, and our continuing best wishes for your extended good health.

Ingrid and Franklin

Owners, True North Granola